ISO 9001:2015

With this certification, the organization proves to have a managed, maitained and improved business system, through controlled documentation, managed business processes, and conducted internal audits. The risks are controlled and managed.

ISO 9001: 2015 specifies requirements for a quality management system when an organization:

must demonstrate its ability to consistently deliver products and services that meet customer requirements and applicable legal and regulatory requirements, must show the ability to control and manage their processes and risks aims to improve customer satisfaction through effective implementation of the system, including processes for improving the system and ensuring compliance with customers and applicable legal and regulatory requirements.

All ISO 9001: 2015 requirements are generic and are intended for application to any organization, regardless of the type or size, or the products and services it provides.